Home clubs must make at least 5% of the UEFA spectator capacity available to visiting supporters in line with the provisions of Article 17 of the UEFA Stadium Infrastructure Regulations and Article 19 of the UEFA Safety and Security Regulations. The price of the corresponding tickets must not exceed the price paid by supporters of the home team for adult tickets in a comparable sector of the stadium (including tickets sold to season ticket holders, to members of the club and/or as part of any promotion or promotional package comprising tickets exclusively for UEFA competition matches). Furthermore, in no case shall the price of those tickets for visiting supporters exceed €50.
Visiting clubs must, where relevant, sell their tickets by zone in order to facilitate the reallocation of unsold tickets. Visiting clubs that have requested an allocation of tickets for the whole or part of the segregated area may return any unused tickets to the home club without payment up to seven days prior to the match. After this deadline, the visiting club must pay for the whole allocation, irrespective of whether all the tickets have been sold.
The home club may reallocate tickets returned or not requested by the visiting club provided that all safety and security measures (as mentioned in the UEFA Safety and Security Regulations) are respected and that such tickets are not reallocated to supporters of the visiting club.
Visiting clubs are entitled to receive 200 top-category tickets for their premium supporters, sponsors, etc., but they are not obliged to take the full allocation.
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75 of these tickets must be provided on a complimentary basis, and the rest are to be made available for purchase. In this regard:
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for all matches played on a home-away basis (i.e. for qualifying phase, play-off and knockout phase matches), the ticket price of the purchase allocation is set for both matches at the higher price charged between the two clubs (which must be set subject to the provisions of Paragraph 20.01 of the UEFA Safety and Security Regulations);
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for matches of the league phase, the ticket price of the purchase allocation must be set in line with the provisions of Paragraph 20.01 of the UEFA Safety and Security Regulations.
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Unused complimentary tickets must be returned no later than seven days before the match in question. The visiting club may be charged for any tickets not returned by this deadline that remain unused, with the price determined in accordance with Paragraph 45.04(a) above.
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These tickets are to be located in the next highest category of seats after those providing access to the home club’s VIP area. They must be located in a single block, with appropriate stewarding and segregation, and must fulfil the following conditions:
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Located on the same side of the stadium as the visiting club’s VIP seats (as referred to in Paragraph 46.01),
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Located between the two 16m lines, and
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Located approximately midway up the stands.
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In addition, visiting clubs are entitled to receive 35 tickets for their UEFA Youth League delegation on a complimentary basis. These tickets should ideally be in the same block as the 200 top-category tickets.
All visiting team ticket allocations and ticketing arrangements, except those related to the ticket price cap for visiting supporter tickets, may be altered by written agreement between the two clubs concerned. Any reduction in the standard ticket allocation should, however, only be agreed to if there is a specific lack of demand from the supporters of the visiting team for the match in question.