The official UEFA representatives and at least 20 representatives of the visiting club and its association must be provided with complimentary top-category seats and associated hospitality in the VIP area (for example, the area usually used by the home club's president or chief executive officer).
The clubs may produce posters, tickets and other official printed matter in connection with the UEFA Europa League in a manner approved by UEFA and in accordance with UEFA’s ticketing policy. When posters, tickets and official printed matter connected with UEFA Europa League matches are being designed, due attention must be paid to ensuring that any advertising overprint is solely that of the partners. All printed matter must be produced in accordance with the guidelines laid down by UEFA.
For every UEFA Europa League match, the clubs undertake to provide UEFA with the following numbers of complimentary tickets for the VIP area, including hospitality at no additional charge, for UEFA and its partners:
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League phase matches: 90
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Knockout phase play-off matches: 160
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Round of 16 matches: 160
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Quarter-finals: 275
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Semi-finals: 275.
UEFA may purchase tickets without hospitality at retail price, but is not obliged to take its full quota.
The number of tickets and hospitality passes mentioned in Paragraph 46.03 must not exceed 10% of the seating capacity of the VIP area. If it does, the club should provide UEFA with tickets equating to 10% of the VIP area and should make up the remaining number in accordance with Paragraph 46.03 by providing complimentary tickets, including hospitality at no additional charge, in the next highest category. All such tickets must be in one block, in a section located between the two 16m lines. However, upon UEFA's request, clubs must seat up to five of UEFA’s VIP ticket holders in the best possible seats next to the UEFA match delegate and/or the club’s highest level executives.
In addition, UEFA and its partners must be given the opportunity to acquire, at face value, the following numbers of retail tickets, whereby tickets in the next highest category must also be situated in one block and in a central section (i.e. not behind the goal):
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League phase matches: minimum of 75 top-category retail tickets and 85 retail tickets in the next highest category
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Knockout phase play-off matches: minimum of 173 top-category retail tickets and 175 retail tickets in the next highest category
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Round of 16 matches: minimum of 173 top-category retail tickets and 175 retail tickets in the next highest category
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Quarter-finals: minimum of 280 top-category retail tickets and 275 retail tickets in the next highest category
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Semi-finals: minimum of 280 top-category retail tickets and 275 retail tickets in the next highest category
The clubs are responsible for dispatching tickets and hospitality and parking passes to UEFA and/or the partners in accordance with UEFA's instructions.
All tickets must be official UEFA Europa League tickets approved by UEFA prior to production.
The clubs shall ensure that their ticketing and media accreditation terms and conditions for the matches stipulate as a minimum that:
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no person may conduct any promotional or commercial activity at the match stadium without the prior written approval of UEFA;
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tickets must not be used for any commercial purposes such as for promotion, advertising, use as a prize in a competition/sweepstake, or as part of a hospitality or travel package without the prior written approval of UEFA;
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all people attending the match acknowledge that use may be made (free of charge) of their voice, image and/or likeness in still images and audio/visual transmissions relating to the match;
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no person attending the match may, without UEFA’s prior written approval, collect, record, transmit and/or exploit any sound, image, data, statistics and/or description of the match for any purpose other than for private use. Upon request by UEFA, the club must make every effort to provide the necessary support to enforce the aforementioned provision.