Host clubs must make at least 5% of the UEFA spectator capacity available to visiting supporters in line with the provisions of Article 17 of the UEFA Stadium Infrastructure Regulations and Article 19 of the UEFA Safety and Security Regulations.
Visiting clubs must, where relevant, sell their tickets by zone in order to facilitate the reallocation of unsold tickets. Visiting clubs that have requested an allocation of tickets for the whole or part of the segregated area may return any unused tickets to the host club without payment up to seven days prior to the match. After this deadline, the visiting club must pay for the whole allocation, irrespective of whether all the tickets have been sold.
The host club may reallocate tickets returned or not requested by the visiting club provided that all safety and security measures (as mentioned in the UEFA Safety and Security Regulations) are respected and that such tickets are not reallocated to supporters of the visiting club.
In addition, visiting clubs are entitled to purchase up to 50 top-category tickets for their premium supporters, sponsors, etc., but they are not obliged to take the full allocation. In this regard, the provisions of Paragraph 20.01 of the UEFA Safety and Security Regulations apply. These tickets are to be located in the next highest category of seats after those providing access to the host club’s VIP area. They must be located in a single block, with appropriate stewarding and segregation, and must fulfil the following conditions:
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Located on the same side of the stadium as the visiting club’s VIP seats (as referred to in Paragraph 47.01),
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Located between the two 16m lines, and
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Located approximately midway up the stands.
All visiting team ticket allocations and ticketing arrangements may be altered by written agreement between the two clubs concerned.