In the qualifying competition, an adequate number of complimentary and purchase tickets, to be fixed by mutual agreement, must be set aside for the visiting association.
Host associations must make at least 5% of the total capacity of their stadium available exclusively to visiting supporters, in a safe and segregated area. In addition, visiting associations are entitled to purchase up to 200 top-category tickets (unless otherwise agreed between the two associations in question) for their VIP supporters, sponsors, etc. (see Articles 17 and 25 of the UEFA Stadium Infrastructure Regulations and Article 19 of the UEFA Safety and Security Regulations).
Visiting associations which have requested an allocation of tickets for the whole or part of the segregated area may return any unused tickets to the host association without payment up to seven days prior to the match, unless otherwise agreed by the two associations in writing. After this deadline the visiting association must pay for the whole allocation, irrespective of whether all the tickets have been sold.
The host association may reallocate tickets returned or not requested by the visiting association provided that all safety and security measures (as mentioned in the UEFA Safety and Security Regulations) are respected and that such tickets are not reallocated to supporters of the visiting association.
The official UEFA representatives and at least four representatives of the visiting association must be provided with complimentary top-category seats (and associated hospitality) in the VIP sector.